Education for Organizations

Many organizations understand the concept of user experience from a technical lens but it is so much more than that.

So, what is user experience? Simply put, it is a person’s emotions and attitudes about using a particular product, program, or service. It includes a person’s perceptions of system aspects such as utility, ease of use, and efficiency. Users are also known as customers, clients, or any other term used to describe a consumer of products and services.

At TAH Company, we educate organizations on how to see themselves from the customer perspective, allowing them to understand how the customer interacts with their products and services. By uncovering the gaps between the users experience and what is being offered, the successful use of products and services are strengthened. Negative experiences are reduced over all interaction points.